To be the best you need the best. Take the vast knowledge and experience of Rostrvm Solutions, the leading, established and trusted contact centre software provider. Choose and use intuitive, high-performing and flexible apps your way, in the cloud.
Realise the successful contact centre you and your customers need and deserve. Enjoy exceeding targets and knowing that staff and customers are enjoying it too.
From simple call queuing to multi-site, multi-skilled contact handling – whatever you need, when you need it. Powerful routing ensures contacts are delivered to the right person at the right time.
Achieve targets and keep promises to customers with blended predictive, progressive and preview dialling. Delight customers and show the competition how it’s done!
Say and do the right things with agents anywhere – in the office, at home…. supported by CallGuide scripting to drive a consistent, compliant, measured customer experience.
Real time & historical management information delivered to your connected device. Call recording, adds, moves & changes in your control from wherever you are.
The dialler solution ensures productivity and structure for our agents, whilst it provides the business with reporting in order to lever performance and maximise our campaign strategy.
There’s no expensive outlay – and no worrying about maintenance and upgrade costs. The ability of the poweredbyrostrvm system to handle diverse call flows gives us the flexibility to run an efficient, high-performing contact centre.